Terms and Conditions

About The MCKK Foundation Website

The website provides information about The MCKK Foundation, fundraising initiatives, donation opportunities, donor account access, and product purchases where applicable.

Use of Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activity
• Attempt to gain unauthorised access to any system or account
• Interfere with website security or performance
• Upload or transmit harmful code
• Misuse donation, payment, account, or order features
• Provide false or misleading information

Donations

By making a donation, you confirm that:

• The information you provide is accurate
• You are authorised to use the selected payment method
• You understand that successful donations are generally final and non-refundable
• Your donation may be recorded for accounting, reporting, audit, and compliance purposes
• Donation receipts may be issued digitally where applicable.

Monthly Donations

If you choose to make a monthly donation, you authorise recurring payments according to the selected amount and frequency.

You may cancel future monthly donations through your donor account or by contacting us, subject to the available cancellation process.

Cancellation stops future payments where applicable but does not automatically refund past successful payments.

Product Purchases

If you purchase products through our website, you agree to provide accurate order, billing, and delivery information.

We may refuse, cancel, or review an order if:

• The product is unavailable
• Payment cannot be verified
• Incorrect pricing or product information is displayed
• Fraud or unauthorised activity is suspected
• Required information is incomplete

Payments

Payments may be processed through third-party payment providers.

By submitting payment information, you authorise the payment provider to process the transaction according to the selected payment method.

The MCKK Foundation does not store full card or banking details on the website.

Refunds

Refunds for donations and fundraising contributions are generally not available except in limited cases such as duplicate payment, technical error, or administrative correction.

Product refund or return requests are handled according to our Refund Policy.

Shipping

Shipping applies only to physical product purchases.

Donations and fundraising contributions do not involve shipping.

Product shipping is handled according to our Shipping Policy.

Accounts

You may be required to create an account to access certain features such as donation history, monthly donation management, receipts, or product order history.

You are responsible for maintaining the confidentiality of your account login details.

You must notify us if you believe your account has been used without authorisation.

Website Content

All website content, including text, images, graphics, logos, documents, layouts, and design elements, belongs to The MCKK Foundation or is used with permission.

You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without prior written permission.

Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services such as payment processors, courier providers, analytics tools, or embedded content.

We are not responsible for third-party websites, services, policies, or practices.

Accuracy of Information

We aim to keep website information accurate and updated.

However, we do not guarantee that all information, including project descriptions, product details, donation totals, or availability, is always error-free or complete.

We may update or correct information at any time.

Limitation of Liability

To the extent permitted by law, The MCKK Foundation shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website, donation platform, product shop, or related services.

Suspension or Termination

We may suspend or terminate access to the website or account features if we believe there has been misuse, fraud, unauthorised activity, or breach of these Terms.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms and Conditions are governed by the laws of Malaysia.

Contact Us

For questions about these Terms and Conditions, please contact:

The MCKK Foundation

Email: [email protected]

Phone: 03 4149 1919

Address: 36, JALAN WANGSA DELIMA 6, PUSAT BANDAR WANGSA MAJU, 53300 KUALA LUMPUR