Privacy Policy
The MCKK Foundation values your privacy and is committed to protecting the personal information you provide when using our website, donation platform, fundraising pages, online shop, and related services.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website.
Information We Collect
We may collect the following types of information:
Personal Information
This may include:
- Name
- Email address
- Phone number
- Billing address
- Delivery address, where applicable for product orders
- Donation details
- Order details
- Account registration information
- Payment-related information processed securely through third-party payment providers
We do not store full credit card details on our website.
Non-Personal Information
We may also collect technical and usage information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage activity
- Cookies and similar tracking data
How We Use Your Information
We use your information to:
- Process donations and issue donation receipts
- Manage monthly donation subscriptions
- Process product orders, where applicable
- Communicate with you about donations, receipts, subscriptions, orders, or inquiries
- Provide donor account access and donation history
- Improve our website, services, and user experience
- Send updates or communications where you have opted in
- Comply with legal, accounting, audit, and regulatory obligations
Donations and Receipts
When you make a donation, we may collect information required to process the donation, record the transaction, and issue a receipt.
Donation information may be retained for accounting, reporting, audit, and compliance purposes.
Product Orders
If you purchase products through our website, we may collect order, billing, and delivery information required to process and fulfil your order.
This information may be shared with payment providers, delivery providers, or service providers only where necessary to complete your order.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Payment processors
- Delivery or shipping providers, where applicable
- Website hosting and system service providers
- Email or notification service providers
- Professional advisers, auditors, or legal advisers
- Authorities, regulators, or law enforcement where required by law
Payment Security
Payments are processed through secure third-party payment providers. We do not store your full card or banking details on our website.
Payment providers may process your information according to their own privacy and security policies.
Cookies
Our website may use cookies to:
- Keep the website functioning properly
- Remember user sessions
- Improve website performance
- Analyse website usage
- Support security and fraud prevention
You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Data Security
We take reasonable steps to protect your personal information, including:
- Secure website connections
- Access controls
- System monitoring
- Administrative safeguards
- Limited access to sensitive information
However, no method of transmission over the internet or electronic storage is fully secure.
Your Rights
Subject to applicable laws, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent for certain communications
- Request deletion of personal data, where legally permitted
Some records may need to be retained for legal, accounting, audit, or compliance purposes.
Children's Privacy
Our website is not intended to collect personal information from children without appropriate consent from a parent or guardian.
If you believe a child has provided personal information without consent, please contact us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
The MCKK Foundation
Email: [email protected]
Phone: 03 4149 1919
Address: 36, JALAN WANGSA DELIMA 6, PUSAT BANDAR WANGSA MAJU, 53300 KUALA LUMPUR